Privacy Policy

How we protect and use your personal information

Your Privacy Matters: We're committed to protecting your personal information and being transparent about how we use it.

Information We Collect

Personal Information:

Name and contact details
Email address
📍Shipping and billing address
💳Payment information (processed securely)

Usage Information:

🌐Browser and device information
📊Website usage patterns
🛒Shopping cart and purchase history
📝Customer service interactions

How We Use Your Information

To Serve You Better:

✓Process and fulfill your orders
✓Provide customer support
✓Send order confirmations and updates
✓Personalize your shopping experience

To Improve Our Service:

✓Analyze website performance
✓Prevent fraud and enhance security
✓Send marketing communications (with consent)
✓Comply with legal obligations

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures:

• SSL encryption on all pages
• Secure payment processing
• Regular security audits
• Limited employee access

Your Data Rights:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Opt-out of marketing

Data Sharing with Third Parties

We only share your information with trusted third parties when necessary to provide our services:

Shipping CarriersOrder delivery

Payment ProcessorsSecure transactions

Customer Support ToolsService improvement

We Never Sell Your Data: We do not and will not sell your personal information to third parties for marketing purposes.

Your Privacy Rights

You Have the Right To:

•Access your personal information
•Correct inaccurate data
•Request deletion of your data
•Object to data processing

How to Exercise Rights:

Contact us at support@lunexo.me
Use account settings to manage preferences
📧Unsubscribe from marketing emails
⚙️Adjust cookie preferences anytime

Privacy Questions?

We're committed to protecting your privacy

If you have any questions about our privacy practices or how we handle your personal information, please contact our privacy team at support@lunexo.me.